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Our Oils: Quality, Sourcing & Standards
What makes The Essential Oil Company different?
What makes The Essential Oil Company different?
With 45+ years of experience, we source directly from trusted growers and distillers around the world. We’re not MLM. We’re not mass-market. We’re a legacy brand grounded in quality, education, and care—for makers, professionals, and everyday users alike.
Are your oils 100% pure?
Are your oils 100% pure?
Yes. Our essential oils are rigorously tested, batch-tracked, and free from additives or synthetic fillers. What you see is what you smell.
How are your products tested?
How are your products tested?
Every batch of our essential oils undergoes third-party testing to ensure quality and purity. You’ll find a technical data sheet (TDS) and IFRA statements on each of our essential oil product pages. Additionally, COAs (Certificates of Analysis), SDS, Allergen Statements, and other documents are available upon request.
Do you test on animals?
Do you test on animals?
Never. Our products are cruelty-free and never tested on animals.
Do you carry all-natural fragrance oils?
Do you carry all-natural fragrance oils?
Yes, upon request, we can offer all-natural fragrance oils that contain only naturally derived ingredients.
Do your products contain phthalates or parabens?
Do your products contain phthalates or parabens?
Our fragrance oils are phthalate-free. We do not use parabens in any of our products.
Do your oils meet IFRA standards?
Do your oils meet IFRA standards?
All our oils are IFRA-compliant. We’re happy to confirm compliance for specific uses upon request.
Are your oils organic?
Are your oils organic?
We carry both certified organic and conventional essential oils. Organic status is noted on the product page when applicable.
Are your essential oils therapeutic grade?
Are your essential oils therapeutic grade?
“Therapeutic grade” is a marketing term with no official standard or certification. Instead of relying on that label, we focus on verified quality through GC/MS testing, documentation, and responsible sourcing.
How are essential oils extracted?
How are essential oils extracted?
Essential oils are typically extracted through steam distillation, cold pressing (for citrus peels), or solvent extraction (for delicate flowers). We’re happy to provide extraction method info per product.
Where are your oils sourced from?
Where are your oils sourced from?
We source globally from vetted producers. Whenever possible, we choose oils grown and distilled in their native countries for optimal quality.
Are your products made in China?
Are your products made in China?
We source our oils globally from regions where each plant grows best. Some oils may come from China (e.g., eucalyptus), but we work only with trusted suppliers and provide full transparency on origin. If you prefer to avoid oils from certain countries, just let us know and we’ll offer alternatives.
Bulk, Wholesale & Private Label
Do you offer private label services?
Do you offer private label services?
Yes, we offer private label and white label solutions. Our team can bottle and label oils with your branding.
Do you offer bulk pricing or wholesale discounts?
Do you offer bulk pricing or wholesale discounts?
Yes, we offer tiered pricing at 1 lb, 5 lb, 25 lb, and 100+ lb quantities. Contact us for a quote.
What’s the minimum order size?
What’s the minimum order size?
We have no minimum for website orders. For bulk pricing, orders typically begin at 1 lb per SKU.
Do you offer custom blend or fragrance development?
Do you offer custom blend or fragrance development?
Yes, we do! We have access to an extensive fragrance library and can help develop custom essential oil or fragrance oil blends. Minimums and development fees may apply.
Do you offer product duplication services?
Do you offer product duplication services?
We can evaluate product duplication requests depending on the complexity of the formulation. Feel free to send us your target product and we’ll let you know what’s possible. Minimums and duplication fees may apply.
Can I order samples?
Can I order samples?
Yes, samples are available in 10 ml sizes. Pricing varies depending on the product, but they start at $5.99 each.
Do you offer free samples?
Do you offer free samples?
We often provide free samples to qualified bulk or wholesale buyers. For small businesses or personal use, sample fees may apply.
Do you carry oils not listed on your website?
Do you carry oils not listed on your website?
Yes, we have access to a much larger offline inventory through our trusted industry partners. Most items not listed online can be sourced with a minimum order of 1 lb per oil, depending on availability. Let us know what you're looking for and the approximate quantity, and we'll check options for you.
Can you source specific or rare ingredients?
Can you source specific or rare ingredients?
In many cases, yes. For rarer or more specialized oils, the minimum order quantity may be higher, often starting at 10 to 25 lbs per item. If you're sourcing in serious bulk or looking for a specialty material, just share the ingredient and quantity needed, and we’ll let you know what’s possible.
Shipping, Handling & Returns
How long does shipping take?
How long does shipping take?
Most orders ship within 2–3 business days within the United States. Expedited shipping options are available at checkout. For international orders, shipping can take 10-15 business days, depending on the destination and customs processing times. You will receive a tracking number once your order has shipped so you can monitor its progress.
Please refer to our full Shipping & Returns policy here: https://www.essentialoil.com/pages/policies
Do you offer local pickup?
Do you offer local pickup?
Yes, orders can be picked up from our warehouse in Niles, Michigan, Monday through Friday, 7:00 AM to 3:00 PM EST.
Does my piece come in any packaging?
Does my piece come in any packaging?
Yes, all our products come in protective packaging to ensure they arrive in perfect condition.
Do you ship internationally?
Do you ship internationally?
Yes, we do ship internationally! We offer worldwide shipping to ensure customers around the globe can enjoy our products. Please note that shipping times and costs may vary depending on the destination country. International customers may also be subject to customs fees or import duties imposed by their country's customs authorities.
What payment methods do you accept?
What payment methods do you accept?
We accept a variety of payment methods to make your shopping experience convenient. These include credit cards (Visa, Mastercard, American Express), PayPal, and, in some regions, alternative payment methods such as Apple Pay or Google Pay. Rest assured, your payment information is secure and protected during the checkout process.
Do you offer returns?
Do you offer returns?
We offer refunds and exchanges within 30 days of purchase. If 30 days have passed, we cannot offer a refund or exchange. Eligibility for Refunds & Exchanges: 1) Items must be unused, unopened, and in their original condition and packaging. 2) Proof of purchase is required.
Please refer to our full Shipping & Returns policy here: https://www.essentialoil.com/pages/policies
How to Use Our Oils
How do I use my recently purchased product?
How do I use my recently purchased product?
Whether you're crafting a candle, blending skincare, or adding aroma to your home, please reference this page to learn how to safely and effectively use your oil or base.
Can I ingest essential oils?
Can I ingest essential oils?
Fragrance oils should never be ingested. Some essential oils are used in food and wellness products like teas or candies, but they’re highly concentrated and must be properly diluted. While we don’t specifically market our oils for internal use, many customers do choose to use them this way. We always recommend consulting a qualified professional to ensure safe usage.
Can I blend multiple oils together?
Can I blend multiple oils together?
Yes! Essential oils and fragrance oils can be blended to create custom scents or targeted formulas. Just make sure to research proper dilution rates and test for compatibility before use in final products.
What should I dilute essential oils with?
What should I dilute essential oils with?
Essential oils are typically diluted with carrier oils, which help reduce potency and make them safe for topical use. Common carriers include jojoba oil, sweet almond oil, fractionated coconut oil, grapeseed oil, and avocado oil. The choice of carrier often depends on the application, skin type, and texture preference.
What’s the difference between essential oils and fragrance oils?
What’s the difference between essential oils and fragrance oils?
Essential oils are natural plant extracts; fragrance oils are blended compounds used primarily for scent. We also have access to all-natural fragrance oils made from naturally derived ingredients.
How many drops should I use in my diffuser?
How many drops should I use in my diffuser?
We recommend 4–10 drops per 100 ml of water, depending on the strength of the oil and your personal preference. Start small and adjust as needed.
What is aromatherapy?
What is aromatherapy?
Aromatherapy is the practice of using essential oils from plants to promote physical and emotional well-being. Oils may be used in diffusers, massage blends, baths, and more.
What essential oils help repel insects or bugs?
What essential oils help repel insects or bugs?
Oils commonly used for bug repellent include citronella, eucalyptus, lemongrass, peppermint, cedarwood, and tea tree. These can be used in sprays, candles, or diffusers to help keep insects away.
How should I dilute essential oils for skincare or body use?
How should I dilute essential oils for skincare or body use?
Dilution guidelines depend on the oil and intended use. IFRA guidelines or general recommendations can be provided upon request.
Can I use your oils in diffusers, candles, soaps, or sprays?
Can I use your oils in diffusers, candles, soaps, or sprays?
Yes, many of our oils are suitable for various applications. If you’re unsure, we can help determine which oils are best for your specific use.
Are your oils safe for pets or children?
Are your oils safe for pets or children?
Some essential oils can be used safely around pets and children when properly diluted, applied with care, and patch-tested first. However, it's important to note that certain oils can be harmful or irritating depending on the species, age, or health condition.
We strongly recommend consulting with a certified aromatherapist, pediatrician, or veterinarian before use. If you’re formulating products intended for sensitive groups, please let us know! We’re happy to help guide your selection.
